Trix Ransomware

Trix Ransomware encrypts almost all files that it locates on an infected device except DLL and executable files. As a result, most files located on an infected device should become unusable. After encrypting data, the malicious application should open a text document that ought to display a message from the threat’s developers. According to it, hackers have needed decryption tools that could unlock all files and are willing to provide them to users who contact them. Of course, we do not think that hackers would give them free of charge. After all, ransomware applications are mostly used for money extortion. Therefore, we advise not to put up with any demands if you do not want to pay ransom. To learn more about the malware, you could read the rest of this article. As for learning how to remove Trix Ransomware, we can offer our deletion instructions located at the end of the text.

It seems that this malicious application could be spread through malicious email attachments or software installers. In other words, you could receive Trix Ransomware after opening a suspicious attachment coming form an unknown sender or an installer downloaded from torrent and other untrustworthy file-sharing web pages. We recommend keeping it in mind that any file even if it does not seem malicious could be carrying a threat. Thus, if you do not want infections on your system, you have to be careful and stop interacting with websites or files when you are not entirely sure that they are harmless. Researchers also advise installing a reliable antimalware tool that could protect your computer from various types of malicious applications. You should use it not only to perform regular system scans but also to scan files that are downloaded from the Internet and may seem suspicious.

According to our researchers, Trix Ransomware does not need to create any data to settle in. Instead the malicious application starts encrypting files soon after it is launched. As mentioned in the beginning, the malware does not encrypt files if they have the .exe or .dll extensions. Consequently, some program and system files should still function. Unfortunately, the rest of the files should become unreadable which means your computer might be unable to open them. The malicious application marks each encrypted file with a second extension that is made from a unique ID number, hackers’ email address, and .trix. For example, files that were encrypted on our test computer received the following extension _ID_3030843078_[decryption@qbmail.biz].trix. Because of the second extension, files encrypted by Trix Ransomware can be recognized just by looking at their names.

As soon as Trix Ransomware encrypts all targeted files, it should create a text file called FileRecovery.TXT. The malware’s note should say that all your files have been encrypted and that to restore them, you have to message the hackers behind it via email. The ransom note should also mention that you can send hackers a couple of encrypted files and that they promise to decrypt them free of charge. Such suggestion is often proposed on ransomware ransom notes because decrypting a couple of files can prove that hackers have the needed decryption tools. The problem is that it does not prove that cybercriminals will send their decryption tools to you. Meaning there is a risk that you could lose your money in vain if they ask you to pay ransom in exchange for decryption tools. Trix Ransomware’s ransom note does not mention anything about having to pay ransom, but hackers might notify users about it after they contact them via email.

No matter what you decide to do about the malware’s ransom note and the proposal it carries, we recommend not leave the malicious application unattended. Keeping it on your system could be dangerous and if you do not want to take any chances, you could erase Trix Ransomware manually or with antimalware software. If you select the first option, we can offer our removal instructions available below this paragraph. Our instructions show how to look for the malware’s installer and how to delete it manually. If you pick the other option, we advise getting a reputable antimalware tool that could eliminate Trix Ransomware for you.

Restart your system in Safe Mode with Networking

Windows 8/Windows 10

1. Tap Win+I for Windows 8 or open the Start menu for Windows 10.
2. Click the Power button.
3. Press and hold the Shift key and click Restart.
4. Choose Troubleshoot and pick Advanced Options.
5. Select Startup Settings and click Restart.
6. Press the F5 key to restart the PC.

Windows XP/Windows Vista/Windows 7

1. Go to Start, pick Shutdown options and click Restart.
2. Press and hold the F8 key when the computer starts restarting.
3. Select Safe Mode with Networking from Advanced Boot Options window.
4. Click Enter and log on to the computer.

Remove Trix Ransomware

1. Press Win+E.
2. Check these directories:
   %USERPROFILE%\Desktop
   %USERPROFILE%\Downloads
   %TEMP%
3. Search for the malware’s installer; it could be any recently downloaded document or some other suspicious file.
4. Right-click the threat’s launcher and press Delete.
5. Locate a file called FileRecovery.txt.
6. Right-click the malware’s ransom note and select Delete.
7. Exit File Explorer.
8. Empty Recycle Bin.
9. Restart your device.