Servicedeskpay@protonmail.com Ransomware

Servicedeskpay@protonmail.com Ransomware is just one of the many versions of the Scarab Ransomware infection. It was released quite a while ago, but it might still affect users worldwide if they happen to encounter the ransomware installer files.

If you were infected with this program, you need to remove Servicedeskpay@protonmail.com Ransomware at once. You can either follow the removal instructions at the bottom of this description, or you can invest in a licensed antispyware tool that will terminate the infection for you automatically. Whichever way you choose, make sure that your computer’s safety and your personal data security are protected.

Our research team has found that Servicedeskpay@protonmail.com Ransomware can encrypt audio, video, image, and text files. It means that most of the personal data can be corrupted by this infection. On the other hand, it doesn’t do anything to the system files. It is not surprising because ransomware needs your computer to function properly if it intends to collect the ransom payment. In the past, we have had ransomware infections that were known to encrypt every single file on the target computer, but then they had their own channels for a ransom payment. Servicedeskpay@protonmail.com Ransomware is not that sophisticated, as it is a mere copy of Scarab Ransomware.

This infection wants to make you think that paying the ransom is the only way to restore your files. However, this is an old infection, so there might be a public decryption tool available. Especially as it is part of the Scarab Ransomware family, which is rather prevalent.

On the other hand, you wouldn’t need to worry about decryption tools if you had a system back-up. Computer security experts always maintain that it is important to back up your files because you can never know what might happen to them. So you should definitely invest in an external hard drive or upload all of your data on a reliable online cloud server. Especially as operating systems these days often offer you that option.

However, if Servicedeskpay@protonmail.com Ransomware manages to enter your system, you will definitely notice the ransom note that this program displays. The ransom note is a TXT format file, and the program opens it the moment the encryption is complete. The ransom note has a few things to say:

All your files have been encrypted due to a security problem with your PC.

Now you should send us email with your personal identifier.
This email will be as confirmation you are ready to pay for decryption key.
You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.
After payment we will send you the decryption tool that will decrypt all your files.

However, this ransom note doesn’t say anything about the ransom payment amount. Thus, it seems that the criminals indicate the amount themselves when users contact them. But writing anything to these cybercriminals is never an option. Not to mention that Servicedeskpay@protonmail.com Ransomware was released so long ago that the developers might not be available via the given email anymore.

Also, to protect your system from similar intruders, you need to educate yourself about ransomware distribution patterns. These programs usually travel via spam email attachments. It means that users download and open dangerous files themselves. But users get tricked into thinking that the files are important. For example, the ransomware installer file might look like online shopping invoices or financial reports. Also, the message in the email will probably be urgent, pushing the user into taking immediate action. Needless to say, you should never fall for this, and if you receive such urgent messages from unknown senders, it’s best to delete them immediately.

You can remove Servicedeskpay@protonmail.com Ransomware by following the instructions below. If you find the manual removal too complicated, simply acquire a powerful security tool that will locate all the malware files and remove them for you automatically. What’s more, a security tool of your choice will protect your computer from other threats, too.

If you need to restore your files, do not hesitate to address a professional technician who would offer more file recovery options. Also, please employ safe web browsing habits to avoid similar intruders in the future.

How to Remove Servicedeskpay@protonmail.com Ransomware

1. Remove the most recent files from Desktop.
2. Go to the Downloads folder and delete the most recently downloaded files.
3. Press Win+R and type %AppData%. Click OK.
4. Go to Microsoft and open the Windows folder.
5. Delete the updlive.exe file from the folder.
6. Press Win+R and type %USERPROFILE%. Click OK.
7. Delete the ransom note file and the BMP file which changes desktop background.
8. Press Win+R and type regedit. Click OK.
9. Go to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run.
10. On the right side, right-click and delete the random name value and the Update Live value that are associated with ransomware files.
11. Exit Registry Editor and scan your PC with SpyHunter.