Click on screenshot to zoom
Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

helpfilerestore@india.com Ransomware

helpfilerestore@india.com Ransomware might display a message claiming all files got encrypted due to some security problem with your computer. It is a malicious application that encrypts data for money extortion. Thus, truth to be told, the files were locked because the device got infected with this malware. The threat’s message is similar to ones used by lots of other malicious applications alike, so to recognize it the user should take a look at the extension appended to encrypted files. If helpfilerestore@india.com Ransomware is on the system, the locked data ought to have a second extension called .id-{unique ID number}.[helpfilerestore@india.com].ETH. To learn more about the malware, you should continue reading our article. Since we believe it is best to remove the threat instead of putting up with the cybercriminals’ demands, we provide manual removal instructions below the text. However, if the process looks complicated, it might be easier to employ a reliable antimalware tool instead.

Before we explain helpfilerestore@india.com Ransomware’s working manner, it is important to understand how it could enter the system. Our researchers say the threat is most likely distributed through malicious Spam emails. To make the targeted victim launch the attached file, the letter could be imitating messages of various popular companies. In many cases the text announces that there is some problem, the user’s privacy is at risk, or that he needs to confirm something. Instead of an attachment, there could be a link too, and if there is, you should inspect it before opening it. As for attached files, it would be smart to scan them with a reliable antimalware tool of your choice. Such extra precautions should be taken whenever you are in doubt and cannot be one hundred percent sure of the content’s reliability. Unfortunately, if the malicious file or link gets opened, there might be nothing you can do, especially if the threat can hide its presence.

Many users who launch infected data without realizing it, find out what has happened only after all of the targeted files are encrypted and the malware displays a ransom note. For instance, once helpfilerestore@india.com Ransomware finishes encrypting user’s pictures, videos, documents, and other personal files, it should open a window with a yellow lock on top of it. The announcement below the picture ought to claim “All your files have been encrypted.” Slightly more below the victim should find detailed instructions explaining how to contact the hackers behind helpfilerestore@india.com Ransomware and how to purchase Bitcoins. The cybercriminals promise to send decryption tools needed to unlock the malware’s affected files if the user agrees to pay a ransom. Nonetheless, they do not mention a particular sum as the note says the price depends on how fast the user contacts the hackers. Needless to say, the malicious application’s creators could be lying. They may not have the promised tools or could try to trick you.

The same ransom note should be seen every time the user restarts the computer since it seems helpfilerestore@india.com Ransomware creates a couple of registry entries to make the system do so. Naturally, if you do not trust hackers and do not wish to risk losing your money in vain, we advise ignoring the note’s demands. Instead, we would suggest closing the message and erasing the malicious application from the system. Those who wish to eliminate helpfilerestore@india.com Ransomware manually should follow the instructions provided at the end of this paragraph. Note that the process might be somewhat tricky since the threat creates quite a lot of various files upon its installation and it might be challenging to find them all. Users could also remove the malware with a reliable antimalware tool of their choice. If you select this option, all you have to do is pick a trustworthy tool, perform a full system scan with it, and click the given deletion button.

Erase helpfilerestore@india.com Ransomware

  1. Click Ctrl+Alt+Delete.
  2. Choose Task Manager and select Processes.
  3. Find a process belonging to the threat.
  4. Mark it and click End Task.
  5. Exit Task Manager.
  6. Click Win+E.
  7. Find these paths:
    %TEMP%
    %USERPROFILE%\Downloads
    %USERPROFILE%\Desktop
  8. Locate the malicious application’s launcher.
  9. Right-click it and select Delete.
  10. Find these locations:
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
    %WINDIR%\System32
    %APPDATA%
  11. Locate files called Info.hta, right-click them and select Delete.
  12. Find these folders:
    %HOMEDRIVE%
    %PUBLIC%\Desktop
    %USERPROFILE%\Desktop
  13. Search for text files named FILES ENCRYPTED.txt, right-click them and select Delete.
  14. Find these specific Startup directories:
    %WINDIR%\System32
    %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  15. Find suspicious executable files, for example, file.exe; right-click them and choose Delete.
  16. Exit File Explorer.
  17. Press Win+R.
  18. Insert Regedit and click Enter.
  19. Find the given directory: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  20. Locate a value name dropped by the threat, for example, file.exe.
  21. Right-click this value name and press Delete.
  22. Find two other value names in the HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run location.
  23. For example, {random title}.exe, right-click malicious value names and select Delete.
  24. Exit Registry Editor.
  25. Empty your Recycle Bin.
  26. Restart the computer.
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