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Danger level 6
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1-888-398-0888 Technical Support Scam

''1-888-398-0888" Technical Support Scam is what it sounds like – a fake system alert designed to trick the user. In this case, the hackers behind the threat may try to extort money from their victims by asking them to buy a new Microsoft license. To achieve this, they made the application lock the user’s screen so he could not access his data. In exchange for removing the fake alert, the cybercriminals behind it show a message saying the user will regain access to his computer if he pays for a new license. The note mentions it should be purchased over the phone. No doubt, the person answering the victim’s call might pretend to be working for Microsoft. Naturally, if you do not want to be scammed, we would advise you to get rid of ''1-888-398-0888" Technical Support Scam as fast as possible. In case you have no idea how to close the fake alert you should take a look at the instructions we will place at the end of the text.

Our researchers inform us the notification should show up after launching an email attachment received with Spam. Apparently, it only takes to start the attached file and ''1-888-398-0888" Technical Support Scam locks the screen right away. Needless to say, if you do not want to see your screen locked like this ever again or catch more dangerous threats, you should not open suspicious files sent via email without making sure they are harmless first. For starters, you could check if the sender's email address does not appear to be forged. Next, it would be wise to read the message that comes with the file to see if there are no suspicious statements in it, grammar mistakes, or anything else suggesting it might be a scam. Lastly, probably, one of the easiest ways to make sure the file is not harmful would be to scan it with a reliable antimalware tool.

If the screen gets locked by ''1-888-398-0888" Technical Support Scam, the user should see a blue screen with a message saying “Windows Security has been Compromised.” To scare inexperienced users, the notification claims “Microsoft has detected an unsolvable threat,” which suggests the files or computer could be ruined and there may not be a lot of options to fix the situation. However, if you read the text carefully we have no doubt you may find some of the text parts unbelievable, which should make you suspect this could be a scam. For example, it should look unbelievable the company like Microsoft would use such informal phrases for system notifications: “Your PC has been Blocked, so you cannot access your PC right now and it is very much bad for you.” Another suspicious part is the fact the user is given only two options buy a new license or lose all of his files. Not only it does not make any sense the user should obtain a new license when he already has one, but also it sounds strange the message threatens the user to delete his data.

Fortunately, even if ''1-888-398-0888" Technical Support Scam says you have only two options, in reality, you have a third one which is to close the threat’s window and as a result, unblock the screen. The process is not as difficult as you might imagine and if you want to learn how to unlock your screen, you should follow the instructions available at the end of this paragraph. The last steps will explain how to locate and erase the fake alert’s installer you probably downloaded recently. Another way to remove the threat’s launcher is to scan the computer with a reliable antimalware tool. Allow it to perform a full system scan and identify all suspicious content that could be on the computer. Then press the given deletion button that should be provided after the scan and all detections, including data belonging to ''1-888-398-0888" Technical Support Scam should be erased at once.

Get rid of ''1-888-398-0888" Technical Support Scam

  1. Press Alt+F4 at the same time.
  2. The screen should get unlocked.
  3. Open File Explorer (Windows key+E).
  4. Navigate to locations where you usually save or download files, such as:
    %TEMP%
    %USERPROFILE%\desktop
    %USERPROFILE%\downloads
  5. Find the recently downloaded file that locked the screen after launching it.
  6. Right-click the malicious file and press Delete.
  7. Close the File Explorer.
  8. Empty Recycle Bin.
  9. Restart the computer.
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