Click on screenshot to zoom
Danger level 7
Type: Browser Hijackers
Common infection symptoms:
  • Hijacks homepage
  • Changes default search engine

Obtenez Email

Obtenez Email might look like a handy application, but our researchers say users should be careful with it as it appears to be a browser hijacker. The program may not only replace the user’s browser preferences (homepage or new tab page) but also show suspicious advertising content if he surfs the Internet with the tool's provided search engine. In other words, the application might not be malicious, but keeping on the system could still be possibly dangerous. Naturally, if you do not wish to take any chances, it would be best to get rid of Obtenez Email before anything goes wrong. Our researchers tested the extension and confirmed it could be erased manually if the user completes the deletion steps provided below this article. On the other hand, if you are interested in learning more about this browser hijacker you may want to read our report first.

It looks like Obtenez Email is available on Chrome Web Store page (chrome.google.com/webstore/detail/obtenezemail/oaklknphdiohkhlofegffngccoendnao), and the software’s homepage called obtenezemail.com. Nonetheless, our researchers think it is also possible the browser hijacker could be spread with pop-up ads or bundled setup files. This would mean some users could install it without realizing it. If you do not want this to happen to you, we would recommend being extra careful while downloading new tools, especially if they are advertised on annoying pop-ups or offered on file-sharing web pages containing pirated programs. Moreover, it is advisable to pick advanced or custom installation whenever possible because it may allow deselecting unwanted software suggestions as well as learning more about the chosen program. In case you noticed any suspicious conditions or cannot uncheck tools you do not wish to receive you should simply cancel the process.

After we took a closer look at Obtenez Email, we realized it might be just a clone of similar browser hijackers (e.g., My Online Calendar) created by an unreliable company known as POLARITY Technologies Ltd. The difference is this time the software is targeted at users speaking French. We believe the extension could be a clone of similar applications because it has an almost identical appearance and it provides a doubtful search engine just like the other browser hijackers from the mentioned developer. The search engine Obtenez Email encourages its users to surf the Internet with is called Search.obtenezemail.com. Our researchers say it is unreliable because the search results it displays might be modified. Apparently, the application could redirect the user’s search queries to a modified Yahoo version, and there is a possibility this could give the software opportunity to inject the gathered results with various advertising content. The risk is it is possible such content could come from multiple third parties and might be possibly dangerous.

For example, some of the third-party ads could promote other browser hijackers, fake surveys, malicious web pages, or other unreliable content. We do not say it will happen necessarily if you keep using Search.obtenezemail.com, but given there is a possibility it might we would recommend getting rid of this suspicious search engine as well as the extension providing it. Our researchers say Obtenez Email works on Google Chrome, Mozilla Firefox, and Internet Explorer browsers and it can be erased manually from all of them, although the task might be a bit difficult for inexperienced users.

Nonetheless, if you are up to the task, you can eliminate Obtenez Email manually by following the instructions located a bit below this article. They will explain how to identify and remove/fix data created/altered by the browser hijacker manually. In case the task appears to be a bit too tricky we would suggest using a reliable antimalware tool of your choice. This way you could get rid of the browser hijacker by scanning the computer with the chosen tool: wait till it finishes detecting threats and you should be able to remove them all by pressing the provided deletion button. Users who have more questions about the discussed extension can also leave us messages at the end of the article.

Erase Obtenez Email

Internet Explorer

  1. Tap Win+R.
  2. Type Regedit and click Enter.
  3. Find a value name called Start page in the given path: HKCU\Software\Microsoft\Internet Explorer\Main
  4. Right-click Start Page and choose Modify.
  5. Instead of http://Search.obtenezemail.com insert a page you prefer, for example, google.com.
  6. Click OK.

Mozilla Firefox

  1. Press Win+E.
  2. Look for a file known as Prefs.js in the provided path: C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\{Unique Mozilla user ID}
  3. Launch Prefs.js with Notepad.
  4. Replace Search.obtenezemail.com with a site you like in the following line: user_pref("browser.startup.homepage", "Search.obtenezemail.com").
  5. Save the changes (Ctrl+S).
  6. Close Prefs.js.

Google Chrome

  1. Press Win+E.
  2. Search for files named Preferences, Secure Preferences, and Web Data in the given location: C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default
  3. Right-click them separately and select Delete.
  4. Close the Explorer.
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