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Danger level 7
Type: Trojans
Common infection symptoms:
  • Slow Computer
  • System crashes
  • Connects to the internet without permission
  • Installs itself without permissions
  • Can't be uninstalled via Control Panel

Help_you@india.com Ransomware

Help_you@india.com Ransomware will not help you at all. In fact, it will do the opposite of that because it is designed to encrypt your files and demand that you pay money for the decryption tool. However, you should refrain from paying the ransom because its developer might not give the decryption tool once you have paid. Therefore, we advise that you remove it from your PC altogether, but before we move on to that part, we want to tell you a bit more about this malicious application, so if you want to find out more, then please continue reading.

Our research has revealed that revealed that Help_you@india.com Ransomware is disseminated using email spam. Its developer has set up an email address that sends the emails to random people and by opening the file attached to it your computer will become infected with it. The emails do not contain much text, and the text that is in there is set to encourage you to open the attached file archive. We think that it features a Microsoft Word Document disguised as an invoice that, when opened, will show distorted text and the letters in red will ask you to enable macros to show the text in the correct encoding. If you enable macros, then this file will initiate the download of this ransomware’s main executable files. However, you should take note that the file is named randomly, so finding it on your PC would be like searching for a needle in a haystack.

Nevertheless, we have found that Help_you@india.com Ransomware’s executable is most likely dropped in one of seven locations that include but are not limited to %ALLUSERSPROFILE%\Start Menu\Programs\Startup and %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup. Once on your computer, this ransomware will run automatically and scan it for files of interest. To our knowledge, it can encrypt hundreds of file types that include .dat, .aac, .ogg, .jpeg, .jpg, .tif, .xml, .txt, and many others. It is designed to use the AES-256 encryption algorithm to encrypt the files, and there is currently no free decryption tool to get your files back for free. However, paying the ransom is not an option you should consider because if the ransomware developer wants you to pay a lot of money, then it might be uneconomical to do so. Also, you might not receive the decryptor.

Once the encryption is complete, Help_you@india.com Ransomware is set to drop a file named how to restore files.hta which is a ransom note, in fact. The note says that you need to contact the developer via the provided email address Help_you@india.com. It says that using a third-party decryption tool will corrupt your files and his is true. Therefore, only a decryptor dedicated for this particular ransomware can get your files back. Alas, such a tool has not been made yet, and there is no way of knowing if it will. However, paying the ransom is risky because the developer might not keep his/her end of the bargain, and we suggest that you delete it because of that.

There is no question that Help_you@india.com Ransomware is a dangerous ad highly malicious program. It is distributed via fake emails and one on your PC will encrypt many of your most important files. Its developer wants money in return for your files but you should not out your faith in the decryptor promised for you because you might not get it. We recommend that you delete this ransomware’s main executable along with its additional files and registry keys. Feel free to use your guide or use SpyHunter to remove it for you.

Remove this ransomware manually

  1. Simultaneously hold down Windows+E keys.
  2. In the File Explorer’s address line, type each of the following directories.
    • %WINDIR%\Syswow64
    • %WINDIR%\System32
    • %ALLUSERSPROFILE%\Start Menu\Programs\Startup
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
    • %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
  3. Find the executable file and delete it.
  4. Go to the desktop and delete how to restore files.hta
  5. Close the File Explorer window.
  6. Empty the Recycle Bin.
  7. Simultaneously hold down Windows+R keys.
  8. Type regedit in the box and click OK.
  9. Go to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
  10. Find the registry string with the Value data pointing to the executable’s location.
  11. Right-click it and click Delete.
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