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Danger level 7
Type: Adware
Common infection symptoms:
  • Connects to the internet without permission
  • Shows commercial adverts
  • Slow internet connection
  • Annoying Pop-up's
  • Slow Computer

RelevantKnowledge

Sometimes even the most innocent-looking adware can be extremely annoying. For example, having RelevantKnowledge in your computer results in suffering from suspicious survey pop-ups. Even though this program claims to be a legitimate one, a lot of users have complained that the web link for removal the program provides is not working. Even the uninstall feature can do no good, when a user wants to get rid of RelevantKnowledge.

That is, however, of no surprise, because RelevantKnowledge is officially recognized as an adware application which keeps track of the user’s browsing habits and internet shopping activities. All the information that this adware collects later on is sent to a third party over the network and that implies that the program connects to the internet whenever it pleases and breaches the user’s security. As a result, RelevantKnowledge might be responsible for the slow internet connection, because it’s taking over your proxy.

When RelevantKnowledge is installed and running, you will see its tray icon at the right side of your taskbar in the shape of a small globe. Also, the program will periodically show you the Survey window that states:

Welcome, than you for joining RelevantKnowledge!
In exchange for your benefits that you receive as a member of our online community, you agree to have your Internet browsing and purchasing activity monitored and used solely for market research purposes. RelevantKnowledge commits that we DO NOT sell your personal information or deliver any advertisements to you as a result of your membership in our online research community.
Please answer the following questions:
What is your Postal Code?
How many total computers do members of your household use to access the Internet at home?
Submit and close

Everything would be very nice if it really were research-related. Unfortunately, the practice speaks of quite opposite results. Even though RelevantKnowledge seems to be a harmless program on the outside, it actually comes with numerous commercial applications that might flood you with advertisements on free or commercial products once your web browsing patterns are observed. The products in question can be games, Windows screensavers, themes and so on.

The problem is that some of its behavioral patterns might be described in the Terms of Agreement during the installation. RelevantKnowledge does not install itself automatically, it requires human factor. So you have to be very careful when you are installing programs from a relatively unknown source.

As it has been mentioned before RelevantKnowledge resists removal and inquiry by the security programs. Trying to terminate the program on your own would involve deleting files from your Registry which is a very risky task if you are not used to working with it. Hence, you are advised to remove RelevantKnowledge automatically with an antimalware tool. This way you will also be able to scan your computer for other possible infections after the removal is done.

Download Spyware Removal Tool to Remove* RelevantKnowledge
  • Quick & tested solution for RelevantKnowledge removal.
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How to manually remove RelevantKnowledge

Files associated with RelevantKnowledge infection:

rkinstaller.exe
rlservice.ex_
videoinspector.exe
prservice.exe
opnsqr.exe
dvrsetup21.exe
aviconverter_installer_g.exe
SplitMP3Setup.exe
sitw4200.exe
scac7100.exe
rlvknlg64.exe
prmrsr.exe
MK.exe
kbpianost.exe
civg.exe
3dhalloweenpumpkin.exe
3dfireplace.exe
power_dvd_player_1.0.exe
rlls64.dl_
rlvknlg.exe
rlls.dll
rlservice.exe
relevantknowledge.exe
rk.exe

RelevantKnowledge DLL's to remove:

rlls.dll

RelevantKnowledge processes to kill:

rkinstaller.exe
videoinspector.exe
prservice.exe
opnsqr.exe
dvrsetup21.exe
aviconverter_installer_g.exe
SplitMP3Setup.exe
sitw4200.exe
scac7100.exe
rlvknlg64.exe
prmrsr.exe
MK.exe
kbpianost.exe
civg.exe
3dhalloweenpumpkin.exe
3dfireplace.exe
power_dvd_player_1.0.exe
SearchSettingsProtection.exe
rlvknlg.exe
rlservice.exe
relevantknowledge.exe
rk.exe

Remove RelevantKnowledge registry entries:

HKEY_LOCAL_MACHINESystemCurrentControlSetServicesRelevantKnowledge
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RelevantKnowledge
lservice.exe
RUNNING PROGRAMlservice.exe
RUNNING PROGRAM lservice.exe
RUNNING PROGRAM
RUNNING PROGRAMrlservice.exe
RUNNING PROGRAM\rlservice.exe
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