SecuriDex

An open source program called SecuriDex was classified as potentially unwanted program (PUP). The application is a simple media player that appears to be working as it should. However, it was noticed that the software displays a fake alert that warns the user about malware detections in the system. If this keeps happening to you too, there is no need to worry because the warning is fictitious. Needless to say that there is no reason to contact the program’s tech support as they could try to scam you. The notifications should appear regularly, and to get rid of them, you would have to remove the program from your computer. In this situation, it would be best to use a different media player instead of SecuriDex. If you continue reading the article, you will learn more about the software and why it can be dangerous to keep it installed.

The PUP is available to download on securidex.com where it is promoted as a lightweight player that “supports all common AV formats.” Also, it says that “Powered with Smart Protection Network SecuriDex Media Player ensures security against any security outbreaks in real-time.” It might sound reassuring, but security specialists have doubts about such application’s statements. While testing the software, our researchers have learned that it is capable of connecting to the Internet without user’s permission. Apparently, it manages to install particular files without your knowledge too and right after that the program begins to show the fake notification. Mainly, it claims that there is malicious software in your system, and you have to call the provided telephone number. It says that the number will connect you to their technical support team. Of course, if you have an antimalware program installed, or you do not visit any suspicious web pages, it might look suspicious that malware appeared on your computer.

We would not recommend calling the given technical support number because this could be an attempt of cyber fraud. Most likely they will use various social engineering techniques on you. In other words, they will try to manipulate you so that you would reveal your sensitive information. For example, cyber criminals could promise you to remove the malware from your computer, but in order to do that, they might ask you for access to your system. If they would succeed they could gather your sensitive information or install malicious applications that would allow them to enter your system whenever they want. Usually, cyber criminals go through such schemes to extort money from users. It is possible that they would try to sell you some software or convince you to pay for technical support. Naturally, we cannot be a hundred percent sure that anything like this will happen to you, but clearly there is a chance it might.

The fake alert will show up occasionally, so the only way to get rid of it is to delete SecuriDex from your computer. Since there are many other media players, it should not be difficult to find the software you can trust. Even if you do not call the fictitious technical support, still leaving the application on your system might be dangerous, especially when it manages to connect to the Internet and download files without your consent.

All things considered, the program seems rather uncontrollable and suspicious. Legitimate software that comes from trustworthy developers and publishers do not display fake alerts about non-existent malware. Therefore, it might be better to remove it before something goes wrong. The good news is that you can delete it through Control Panel, so it should not be complicated even for users who have no experience in removing software. If you do not know how to access your Control Panel, you should look at the instructions provided below this text. Alternatively, you could erase the PUP with a legitimate security tool. Once you install it, you will be able to scan your whole system and locate the PUP with all its files, including the data that is responsible for fake alerts.

Remove SecuriDex via Control Panel

Windows 8 and Windows 10

1. Launch the RUN (Win+R), type Control Panel and click OK.
2. Choose Uninstall a program.
3. Select SecuriDex and press Uninstall.

Windows Vista and Windows 7

1. Open the Start menu and click Control Panel.
2. Select Uninstall a program.
3. Mark the PUP and press Uninstall.

Windows XP

1. Click on Start.
2. Select Control Panel.
3. Press Add or Remove Programs.
4. Select the application and click Uninstall.